Please review the below Payment, Shipping, & Return Policies. These are designed to help provide an informed shopping experience for our customers (and help us maintain our low prices).

 
Payment


If paying by Check or Money Order: We must receive your payment by mail within 7 days (or the order will be canceled). Payment in full is required before we will ship your order. Once received, any check payments will be held  7 business days to clear (before shipping).

We do not accept payments from outside the United States (even if shipping to a US address).
Sales Tax applies to Indiana shipments only.

Shipping:

Orders with Free shipping are sent via USPS Media Mail (3rd Class). Average delivery time for this method is 7-14 days but it can take up to 21 days  (depending upon mail volume).  If you selected USPS shipping and do not receive your order within 21 days), please contact us so we can investigate it.  Shipping to AK OR HI: Media Mail shipping can take 30 days to these locations, Priority Mail is much faster. 

Sorry, we do not ship outside the 50 United States or to (APO, AP, AE addresses). We strive to ship all in-stock orders within 1 business day. We do not ship (and UPS does not deliver) on weekends or holidays. For security purposes, orders of $250 (or more) may require a signature at delivery.

Any shipments returned to us as undeliverable or refused, will be subject to a 10% restocking fee, or re-shipped back to you (for an additional charge). If you are selecting UPS, please include a street address for delivery (they do not deliver to PO Boxes).

Any claims for missing, incomplete, or damaged shipments must be reported to us by email within 60 days (of order date), to be valid. Beyond 60 days, we are not responsible for any shipments that are missing, incomplete, or damaged.       


Please refer to the below In-Transit Time/Order Deadline Chart for UPS Next Day, 2nd Day Air, or 3 Day shipping upgrades. Next Day, 2nd Day Air, & 3 Day Orders will ship the same day if payment is received BEFORE 10:00am EST (excludes weekends & UPS holidays). Orders after 10am EST will ship the next business day. UPS does NOT deliver on weekends, holidays, or to PO Boxes. Shipping upgrade options will be quoted once you enter your zip code in the shopping cart (or checkout).

Please understand the above UPS delivery time guarantees may be extended by adverse weather conditions, disruptions to the transportation network,  incorrect/incomplete addresses, or emergency situations beyond UPS's control. 

Returns and Exchanges

Refunds: Factory sealed product may be returned within 30 days (from date of shipment) for a refund. Any shipping charges are non-refundable, and return shipping is your responsibility. You must contact us (by email) for an RMA number, before returning any items. Items returned to us without an RMA number will be subject to a 10% restocking fee. We encourage you to use a traceable, insured method for returning items to us. We do not accept returns on any opened CD's, DVD's, or Sets (no exceptions). All sales are final on sale items.

Exchanges: We do offer exchanges as long as the product/set is new/factory sealed and returned to us within 30 days (of shipment). As with refunds, you must contact us (by email) for an RMA number before returning any items for an exchange. Any balance due may be included with the return shipment, and any credit due will be refunded upon receipt. Any shipping charges are non-refundable, and return shipping is your responsibility.

Defective Product: If you are experiencing a problem with a disc, please contact us within 30 days (of shipment). Once we verify the nature of the defect, we will authorize a (same title) replacement or exchange. Please note we do not offer any guarantees on the cardboard "Collector's Boxes" as we cannot get replacements for them.

A note regarding PC's, MP3 players, and other music players which display artist & title info: These devices attempt to match song titles to CD's utilizing internet (or internal) databases. Since Time Life products are compilation CD's, occasionally databases find multiple matches and attach the wrong titles (resulting in a mismatch). Please understand this is not an indication that the CD is "defective". Some programs allow you to override the matching or research the database for a better match. Unfortunately we cannot provide any support (or guarantees) with this process as it is a software issue (and not a problem with the actual disc). 

By placing an order with Discs For Less, you are indicating that you understand (and agree to comply with) our stated policies. 

Retail price references, and product descriptions are based off information provided to us by Time Life. Discs For Less is not responsible for typographical errors or omissions. Prices subject to change without notice, and adjustments will not be given on previous sales. We reserve the right to cancel or refuse any orders due to error, or any failure to comply with the above policy. Placing an order through this website constitutes acceptance of the above stated terms & conditions.